David Dibble
End Burnout & Staff Shortages With the 3D Change

Does anyone wonder why healthcare continues to get worse for both staff and patients? Doesn't every hospital have a quality improvement program and a safety improvement program and possibly now a staff well being program?

Yes, healthcare has been preaching high quality, patient centered care for decades--one improvement program after another has been forced on staff by Admin or regulatory bodies.

Yet, the care delivery systems have continued to deteriorate taking quality of care, safety, and now staff with them.

Today's systems are so stressed as to have become the primary root cause of the mass burnout, moral injury and early retirements of physicians, nurses and other care staff.

With all this program after program effort and expense, why doesn't care delivery improve?

Simple. No one ever fixes or improves the systems creating 94% of the problems.

In the cartoon in this post, we see how healthcare handles problems. Staff, for the most part, puts out the fire of the day and is told not to make the same mistake again.

Sometimes, if it's a big problem that might adversely affect revenue or profits